Last updated: November 15, 2020
Third-Party Service Integration
Our Service allows you to integrate and create commands for various online third-party services ("Third-Party Services"). In order to take advantage of this feature, you may need to authenticate, register for or log into Third-Party Services through the Service or on the websites of their respective providers. When you enable linking between or log in to Third-Party Services through the Service, we will collect relevant information necessary to enable the Service to access that Third-Party Service and your data and content contained within that Third-Party Service ("Login Credentials"). We store your Login Credentials long enough to enable linking to the Third-Party Service.
We may retain certain personally non-identifiable information related to the data or content linked between Third-Party Services (for example, date sent, link configuration, names of the Third-Party Services), for the purpose of improving our Services and as described below in the "Aggregated Personal Data" section.
Third-Party Payment Processor
Information We Collect
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below:
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the BotTools Services, BotTools often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and BotTools may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. BotTools may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
We will keep any information that you provide to us until such time as you delete your account with the BotTools Service.
Our Use of Your Personal Data and Other Information
Our Disclosure of Your Personal Data and Other Information
You can visit the Services without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain BotTools Services.
BotTools is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. In cases of onward transfer of personal information to third parties of data of EU and Swiss individuals received pursuant to the EU-U.S. and Swiss-U.S. Privacy Shield, BotTools remains liable.
EU-U.S. & Swiss-U.S. Privacy Shield
In compliance with the Privacy Shield Principles, BotTools commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact BotTools at: firstname.lastname@example.org.
BotTools has further committed to refer unresolved Privacy Shield complaints to PrivacyTrust, an alternative dispute resolution provider located in the United Kingdom. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact Communications House, 26 York Street, London, W1U 6PZ for more information or to file a complaint. The services of Communications House are provided at no cost to you.
Finally, as a last resort and in limited situations, EU and Swiss individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.
In cases of onward transfer of personal information to third parties of data of EU and Swiss individuals received pursuant to the EU-U.S. and Swiss-U.S. Privacy Shield, BotTools remains liable.
California Consumer Privacy Act (CCPA)
To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the Personal Information we collect:
- The right to know what Personal Information we have collected and how we have used and disclosed that Personal Information;
- The right to request deletion of your Personal Information; and
- The right to be free from discrimination relating to the exercise of any of your privacy rights.
Exercising Your Rights: California residents can exercise the above privacy rights by emailing us at: email@example.com
Verification: in order to protect your Personal Information from unauthorized access or deletion, we may require you to verify your login credentials before you can submit a request to know or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information for verification. If we cannot verify your identity, we will not provide or delete your Personal Information.
Authorized Agents: you may submit a request to know or a request to delete your Personal Information through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us.
If you are invited to join a BotTools Page account, and you accept the invitation, you are agreeing that certain of your information will be shared with the page team holder and other page team members. In particular, the page account holder will have access to your name, avatar (if any) and services, and other page team members will have access to your name and avatar (if any). Any information you share via a team account, including Toolbox, Extensions, Integrations, Growth Tools you create or Third-Party Services you link to, will be available to all team members of the page account you have joined. You are solely responsible for any information you share via a page account, which is posted at your own risk.
Links to Other Web Sites
BotTools takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to BotTools via the Internet.
Your access to and use of the Services is subject to the Terms of Service at https://bottools.io/legal.
All disputes arising out of or relating to these Terms of Service will be submitted to the exclusive jurisdiction of a court of competent jurisdiction located in London, England, and each party irrevocably consents to such personal jurisdiction and waives all objections to this venue.
You may contact us as follows: firstname.lastname@example.org.